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Privacy Policy

Last Updated: December 25, 2024

ICHOR CACHE LTD

Your privacy is important to us. This policy explains how we collect, use, and protect your personal information when you use our website and services.

About Us

This privacy policy applies to ICHOR CACHE LTD.

Registered Address: 71-75 Shelton Street, Covent Garden, London, United Kingdom, WC2H 9JQ
Company Registration Number: 12179132
Data Protection Officer: dpo@ichorcache.com

Information We Collect

Information you provide to us:

Account information (name, email, password)
Profile information (experience level, certifications)
Contact information for bookings and inquiries
Payment information for purchases
Content you post (comments, reviews, forum posts)
Survey responses and competition entries

Information collected automatically:

Device information (IP address, browser type)
Usage data (pages visited, time spent)
Location data (when permitted)
Cookies and similar technologies

How We Use Your Information

We process your data to:

Provide and maintain our services
Process your bookings and payments
Send you important service updates
Improve our website and services
Personalize your experience
Ensure safety and security
Comply with legal obligations

Legal Basis for Processing

We process your data under these legal bases:

Contract - To fulfill our contractual obligations to you
Legal Obligation - To comply with legal requirements
Legitimate Interests - To operate our business effectively
Consent - When you explicitly agree to specific processing

We share data with:

Payment processors for secure transactions
Analytics providers (Google Analytics)
Marketing services (Mailchimp)
Cloud service providers
Law enforcement when required

Your Privacy Rights

You have the right to:

Access your personal data
Correct inaccurate data
Delete your data (right to be forgotten)
Restrict processing
Data portability
Object to processing
Withdraw consent
Lodge a complaint with a supervisory authority