Privacy Policy
Last Updated: December 25, 2024
ICHOR CACHE LTD
Your privacy is important to us. This policy explains how we collect, use, and protect your personal information when you use our website and services.
About Us
This privacy policy applies to ICHOR CACHE LTD.
- Registered Address: 71-75 Shelton Street, Covent Garden, London, United Kingdom, WC2H 9JQ
- Company Registration Number: 12179132
- Data Protection Officer: dpo@ichorcache.com
Information We Collect
Information you provide to us:
- •Account information (name, email, password)
- •Profile information (experience level, certifications)
- •Contact information for bookings and inquiries
- •Payment information for purchases
- •Content you post (comments, reviews, forum posts)
- •Survey responses and competition entries
Information collected automatically:
- •Device information (IP address, browser type)
- •Usage data (pages visited, time spent)
- •Location data (when permitted)
- •Cookies and similar technologies
How We Use Your Information
We process your data to:
- •Provide and maintain our services
- •Process your bookings and payments
- •Send you important service updates
- •Improve our website and services
- •Personalize your experience
- •Ensure safety and security
- •Comply with legal obligations
Legal Basis for Processing
We process your data under these legal bases:
- •Contract - To fulfill our contractual obligations to you
- •Legal Obligation - To comply with legal requirements
- •Legitimate Interests - To operate our business effectively
- •Consent - When you explicitly agree to specific processing
Data Sharing and Third Parties
We share data with:
- •Payment processors for secure transactions
- •Analytics providers (Google Analytics)
- •Marketing services (Mailchimp)
- •Cloud service providers
- •Law enforcement when required
Your Privacy Rights
You have the right to:
- •Access your personal data
- •Correct inaccurate data
- •Delete your data (right to be forgotten)
- •Restrict processing
- •Data portability
- •Object to processing
- •Withdraw consent
- •Lodge a complaint with a supervisory authority
Contact Us
For any questions about this Privacy Policy or our data practices, please contact our Data Protection Officer:
Changes to This Privacy Policy
We may update this Privacy Policy from time to time. The updated version will be indicated by an updated "Last Updated" date and the updated version will be effective as soon as it is accessible.
Supervisory Authority
If you are resident in the UK, you have the right to make a complaint at any time to the Information Commissioner's Office (ICO), the UK supervisory authority for data protection issues (www.ico.org.uk).